Carmesi

Every Carmesi pad comes in a ziplocked disposal bag. Draw the fresh pad from the disposal bag, and then enclose the soiled pad inside it. Press the zip to lock it again, and dispose it.

The storage box is a part of the 3-month, 6-month and 1-year plans. It is offered free with the first delivery of either of these plans, and is restricted to only one free box per unique customer. 

If you wish to receive an additional storage box on your subsequent order, the same will be chargeable at INR 300. Please send an email to our Customer Relationship Team at care@mycarmesi.com while placing the order, requesting for the box. 

Note: Additional box will be provided subject to availability.

You will be eligible to get a free storage box after you have subscribed for at least 12 months of Carmesi. You can drop an email to care@mycarmesi.com mentioning that your box has worn off, and we will deliver a fresh box to you with the next supply.

Carmesi pads have been made using the finest natural ingredients. The top-layer is made with corn starch, the middle layer or the core is made of bamboo fiber, while the bottom layer is made with corn-based bioplastic.

The number of pads in a Carmesi box is fixed, and cannot be varied. However, if the consumption of pads is more than 10 per month, you can either order more than one box or subscribe to a longer plan and email us to vary the frequency of delivery under the subscription plan.

Like any other sanitary pad, a Carmesi pad is advised to be changed every 6 hours to maintain hygiene and comfort.

Yes, definitely. We have created Carmesi using the finest ingredients available with nature, so that women experience no irritation or rashes when using our pads. Carmesi pads are extremely soft and sensitive to the skin.

A woman uses more than 7500 sanitary pads in her lifetime. Conventional sanitary pads are primarily made of synthetic materials, and laid with several harmful chemicals. Vaginal skin is one of the most sensitive areas of the body, and such prolonged exposure to harmful synthetics and chemicals can cause irritation, rashes and some serious health complications as well. That’s why, a natural alternative that makes sure your body doesn’t experience harsh synthetics and chemicals, is a wise choice to make.

Yes, our pads are 100% biodegradable and compostable. The entire pad breaks down naturally and creates a biomass which is not harmful to nature or insects, within a year’s time.

Carmesi offers Regular and XL pads. The regular-sized pad is 280mm in length while the XL-sized pad is 320mm in length.

First, draw the pad from the ziplock disposal bag. Then, release the paper backing to expose the adhesive, and place the pad on your underclothes so that the adhesive sticks to the underwear. Finally, wrap the wings of the pad around the underside of your underwear to secure it firmly.

If you want to cancel your order, you just need to drop an email to care@elize.club. You will receive an email confirming the cancellation of your order in 24 hours. The money will be refunded as per the payment mode within 6-8 working days of the confirmation. Please note that orders that have already been shipped from our side cannot be cancelled.

If you want to cancel your subscription, you just need to drop an email at care@mycarmesi.com. You will receive an email confirming the cancellation of your order in 24 hours. The money will be refunded as per the payment mode within 6-8 working days of the confirmation. Please note that the part of your subscription that has already been delivered will not be refunded.

The refund takes about 6-8 working days to be credited to your bank account, from the date of cancellation of the subscription. If you still have not received it, please drop an email at care@mycarmesi.com and we will sort out the issue. Rest assured, the money will be refunded to you.

A free storage box is limited to only once per customer.

Any order takes about 5-6 working days to get delivered from the date of placing the order. If your supply has still not been delivered in the stipulated time, please drop an email at care@mycarmesi.com and we will sort it out for you.

Drop an email at care@mycarmesi.com mentioning the change in date, and we will make sure your supply gets shipped on the preferred date. Please note that your order takes about 5-6 working days to be delivered from the date of shipping.

No, shipping is absolutely free for our customers.  

We deliver all over India.

Sanitary hygiene essentials are very intimate and delicate for any woman, and ensuring the sanctity of our products is paramount to us. We consider any returned goods compromised in quality, and therefore do not accept returns. However, should you be facing any issue with the product, we would be glad to assist you with it.

If you find your order to be damaged because of any reason, please drop an email at care@mycarmesi.com along with the pictures of the damage. We will replace the product within 6-8 working days after verifying the damage.                      Note: Any replacement request for damaged goods should be sent to us within 24 hours of receiving the order.