Carmesi

My Account

FAQs

Product

How to use the disposal bags?

When do I receive the storage box?

I want to gift a Carmesi box to my friend. But I have already received a free box with my previous order. How can I receive my next order with a storage box?

How can I get an additional storage box if my current box wears off?

What is the composition of Carmesi pads?

I use more than 10 pads on a per-month basis. Can I receive more pads in my box?

How often do I change a Carmesi pad?

Are Carmesi pads skin-friendly?

Why should I use a natural sanitary pad?

Is the Carmesi pad 100% biodegradable. If yes, how long does it take to completely biodegrade?

What are the lengths of the two types of pads Carmesi offers?

How to use a Carmesi pad?

Subscription

I placed an order by mistake. How do I cancel my order and get a refund?

How do I cancel my subscription?

I cancelled my subscription but did not receive the refund. What should I do?

Shipping

My order has not been delivered. What should I do?

My next refill is due to be shipped on a specific date. However, I want the shipping date to be changed. What should I do?

Are there any shipping charges?

Returns

How do I return my order?

The order I received was damaged. How do I get a replacement for the same?